social meta error

#323835
  • Resolved La Vonne Earl
    Rank Math free

    I have changed the page meta description and image but still getting a different view when I share to all social media platforms

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience that might have been caused due to that.

    There are a few reasons for Facebook (or any other social network like WhatsApp) not picking your images and other social tags. We will list them below, so you can check which one applies in your case:

    1. Please make sure you’ve set up the Facebook App ID in Rank Math by following the steps here:
    https://rankmath.com/kb/open-graph-image-not-displaying/#facebook-app-id

    2. Once done, please check the page source of the URL in question. Search for the og:image tag, like in this Video:
    https://i.rankmath.com/aJCccE

    If the og:image tag is not found, that means Rank Math is either disabled or not able to print your social tags. Once done checking if Rank Math is enabled, you must check why it isn’t able to print social content by following this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please make sure to follow all the instructions carefully.

    3. Assuming the og:image tag was found in step 1, we can proceed to find the issue.

    Scenario 1: You are using minification on your website and your cache plugin is inputting too much inline CSS into your page source that your OpenGraph tags are pushed way too down your page’s source:

    If this is the cache, you must move your inline CSS to a file because Facebook and other social networks will only look for OpenGraph tags in the first 60kbs of your page’s source. If they don’t find it, they will assume you haven’t added them. They don’t want to waste their resources crawling huge pages looking for OpenGraph tags.

    Scenario 2: The gain browser cache option in most cache plugins like W3 Total Cache is known to not play well with Facebook’s OpenGraph detection. If you have it enabled, disable it. The option for W3 Total Cache is at WordPress > Performance > Browser Cache > HTTP (GZIP) compression.

    Then, clear your website and server cache (including Cloudflare – if enabled)

    Once you are done, you might want to test it again here:
    https://developers.facebook.com/tools/debug/

    Click the Scrape Again button:

    Please let us know how that goes. Looking forward to helping you further.

    Thank you

    Thanks let me look into this and get back to you.

    Hello,

    Please take your time and let us know how that goes.

    Thank you

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘social meta error’ is closed to new replies.