Social media feature images issue.

#321597
  • Resolved Irosh
    Rank Math free

    I’m having an issue with the social media feature images. When I send the link via chat or Facebook feed it looks like this. (URL 01 ) but when I send other URLs it looks like this https://img.techpowerup.org/220107/y5bansshtx.jpg

    I already added images from Snippet Editor.

    I have posted logins if you need to check

    Thank You

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  • Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience that might have been caused due to that.

    I looked at your website and noticed the Default Open Graph Image is missing, and also the Facebook App ID in Rank Math is not set.

    To troubleshoot the issue, please follow the steps from our Knowledge Base article here:
    https://rankmath.com/kb/open-graph-image-not-displaying/

    Please make sure to keep the recommended image size is 1200 × 630 pixels in mind while uploading your images.

    Once done, please clear your cache, and check if the desired images are loading correctly.

    Please let us know how that goes. Looking forward to helping you further.

    Thank you

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Social media feature images issue.’ is closed to new replies.