Social Account Connection

  • Dear Team,

    I have set up the social urls within RankMah but in the overall SEO Analysis it still says that all Social Accounts are missing. Can you please assist?
    Thank you.

    Can you please also check Search Console for me? When I access the Serach Console in Google, I see my domain property being weightlosshacker.co yet, inside RankMath’s Search Console it doesn’t show me my domain to select the Search Console profile.

    Thank you for your help.

    Kind regards,
    Kat

    • This topic was modified 3 months, 3 weeks ago by  Kat.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please purge you site cache and check if this issue will still be reproduced?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Still there….

    Is there any way for you to check from your end?
    Thank you,
    kat

    Hi Kat,

    Thanks for the response.

    This works perfectly on my end.
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Kat,

    Apologies for the delay.

    The SEO results page works as expected when I visit it as shown below:
    IMG

    Please run the sitewide analysis once again from an incognito window and check if you can replicate the same results.

    Let me know how this goes. Thank you.

    It is working now.

    Thank you for your help

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Social Account Connection’ is closed to new replies.