Snippet not selected.

#30410
  • Resolved James Kicklighter
    Rank Math free

    Hi,

    I’m getting multiple pages where “Snippet Not Selected” isn’t working, when it was previously.

    What’s going on and how can we fix it?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Todd
    Rank Math free

    Hi James,

    Thanks for getting in touch with us.

    Where are you seeing that error?

    I see the rich snippet working fine on your pages.

    I tested it here:
    https://search.google.com/structured-data/testing-tool/u/0/

    Let us know.

    Did you check the links in sensitive data? On all of them, they aren’t displaying on the page as they should.

    It says “snipped not selected”

    Hello,

    Thank you for contacting Rank Math today.

    I believe that this issue is related to a recent Google update and changes in the use of the review snippet. It is likely that you were using the review snippet for the movie post type which you have now changed to article schema but you forgot to remove the [rank_math_review_snippet] shortcode on your footer.

    I can suggest that you edit all the affected posts and remove this shortcode since it is not required for the article rich snippet.
    https://rankmath.com/kb/how-to-fix-review-schema-errors/

    Looking forward to helping you. Thank you.

    ​​​​​​

    So, for example, I have the shortcode updated to:
    [rank_math_rich_snippet]

    on https://www.jameskicklighter.com/project/followed

    The schema type is Article/NewsArticle, and it is not displaying.

    Is that the wrong shortcode? Is there a list of different shortcodes?

    Hello,

    Thank you for contacting Rank Math today.

    I am sorry if this is not clear from the documentation, the article snippet does not require any shortcodes. The use of the snippet preview shortcode on the frontend is only required for the following snippet types:

    – Book
    – Course
    – Event
    – Product
    – Recipe
    – Software Application

    Looking forward to helping you. Thank you.

    ​​​​​​

    Thanks

    Todd
    Rank Math free

    Hi James,

    We are so glad to be of help. We are always here if you need us in the future.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://s.rankmath.com/reviewrm

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Snippet not selected.’ is closed to new replies.