Snippet no muestra datos

#657077
  • Resolved Ricardo

    6 months, 1 week ago

    Rank Math free

    Hola,
    tenemos en funcionamiento Rankmath con Jetengine.
    Los custom post type que tenemos creados no reflejan los datos modificados en el snippet.

    ¿Qué problema existe?

    Aquí podéis ver cuando lo editamos y una vez le damos a guardar.
    al editar si que refleja los cambios y muestra la descripción, pero al guardar no se refleja

    mlgdiseno.es/support/snippet-ok.JPG
    mlgdiseno.es/support/snippet-ko.JPG

Viewing 1 replies (of 1 total)
  • Reinelle

    6 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    From your screenshot, it seems that the CPTs don’t include support for the editor, and when that happens, our plugin can’t update the preview correctly.

    If you want to enable the preview, you may also need to add editor support for all your CPTs.

    You may try reaching out to JetEngine to ask and enable the editor support for Rank Math. Here’s a sample image where you can enable in CPT UI plugin

    Editor

    Hope that helps.

    Thank you.

    RankBot

    5 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Snippet no muestra datos’ is closed to new replies.