Snippet and image not showing in Search

#78015
  • Resolved A O’Neill
    Rank Math free

    Hi, my rankings for a specific page have tanked overnight. Trying to figure out why and can see that the snippet for each key word that was ranking is no longer showing in search. The image is also missing.

    The preview on my WP site is showing ok.

    Can you help please.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it seems like you are having issues with one plugin (probably that one called as code-snippets).

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    https://ibb.co/wM99cGd

    Hi Alberto

    I installed the Health Check plugin but I don’t think it was working properly. It said it hadn’t been updated for the latest WP update.

    It didn’t allow me to test the Twenty Twenty version without actually changing the theme which was then visible to visitors.

    Nothing came up when I hit the Troubleshoot button for each plugin, except the Enable jQuery Migrate Helper, which I’ve taken a screenshot of as above. I’ve disable this anyway as it made no difference to the my site in search – still no description or image.

    Any other suggestions? Thank you.

    Hello,

    You seem to have the same ticket open here: https://support.rankmath.com/ticket/description-and-image-not-showing-in-g-for-specific-page/?view=all

    Please let’s follow up on one ticket for convenience and efficiency.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Snippet and image not showing in Search’ is closed to new replies.