Slowness?

#405198
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Does this issue only occur on specific pages? If so, kindly let us know which pages/posts are those.

    If you prefer, we can check this closely in your website admin dashboard and provide a solution accordingly. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    If you look closely at the stack call for that query you’ll see that is referencing a vendor library that we include in our plugin which is the ActionScheduler library.

    Even if you disable Rank Math that library will still be loaded from WooCommerce and you should still see the same queries but from a different source if you disable our plugin.

    The final call to this library is being done by the plugin “Abandoned Cart Lite for WooCommerce” and if you disable that plugin, the call never happens and the slow query doesn’t exist.

    Don’t hesitate to get in touch if you have any other questions.

    OK.
    Thanks a lot for your attention.

    Hello,

    I am glad that your concern has been addressed.

    Let us know if you have further issues with the plugin.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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