slow product page

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

I have just tried to install the Health Check and troubleshooting plugin but this has cause an error on the admin pages “This site is experiencing technical difficulties. Please check the email admin inbox for instructions.”
Could you please disable this plugin and also add the following code to your functions.php file to disable the custom fields metabox on your pages:

function my_remove_meta_boxes() {
	if ( ! current_user_can( 'manage_options' ) ) {
	
		remove_meta_box( 'postcustom', 'post', 'normal' );
		
	}
}
add_action( 'admin_menu', 'my_remove_meta_boxes' );

This should then be able to increase the page load speed.

Looking forward to helping you. Thank you.

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Hello,

Thank you for contacting Rank Math today.

You can follow these steps to delete the custom field entry from your database:

• Login to phpMyAdmin and click the database in the left hand sidebar
• Click on the post_meta table in the left hand sidebar
• In the Sort by key: select PRIMARY (Ascending)
• Check the boxes for rank_math_internal_links_processed
• Scroll down to the end of the table and click the delete button to delete all checked fields.

Looking forward to helping you. Thank you.

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