Sitmap Error

#419801
  • Resolved Melissa Gutierrez

    1 year, 9 months ago

    Rank Math free

    I can’t access my page sitemap generated by Rankmath: https://grin.co/page-sitemap1.xml. It gave me an error and Google can’t read it anymore. The error message reads “There has been a critical error on this website. We’ve already cleared the RankMath cache.

    This is the error log we’re seeing:
    [13-Jul-2022 23:24:01 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘regex_html_post_process’ LIMIT 1 /* From [grin.co/page-sitemap1.xml] in [N/A] */ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, wp_ob_end_flush_all, ob_end_flush, WpeCommon->filter_html_output, WpeCommon->get_regex_html_post_process, get_site_option, get_network_option, get_option

Viewing 4 replies - 1 through 4 (of 4 total)
  • Melissa Gutierrez

    1 year, 9 months ago

    Rank Math free

    We’re also seeing this one:
    WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘regex_html_post_process’ LIMIT 1 /* From [grin.co/page-sitemap1.xml] in [N/A] */ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, wp_ob_end_flush_all, ob_end_flush, WpeCommon->filter_html_output, WpeCommon->get_regex_html_post_process, get_site_option, get_network_option, get_option

    Jeremy

    1 year, 9 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Kindly refer to this detailed guide to address this issue of yours: https://rankmath.com/kb/wordpress-database-error-commands-out-of-sync/

    Let us know how that goes. Looking forward to helping you.

    Melissa Gutierrez

    1 year, 9 months ago

    Rank Math free

    Working on it.

    Anas

    1 year, 9 months ago

    Rank Math business

    Hello,

    Let us know how it goes.

    Meanwhile, if you have any questions, please feel free to ask.

    We are here to assist you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Sitmap Error’ is closed to new replies.