I forgot to say that the XML validator page is sending me back this error: Incorrect http header content-type: “” (expected: “application/xml”)
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
The XML Sitemap validator tool is seeing the 524 error, that’s why it is not validating.
Since decreasing the links per sitemap temporarily fixes the issue, it is likely that the sitemap process is not completed in time or exhausting your server resources.
Could you please check your site’s configuration for some PHP values that are too low and which you should increase? You can get in touch with your web host and ask them to set the following values (if not yet):
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
Looking forward to helping you.
Thank you.
Hi Reinelle,
my webhost changed my values. They even increased them as follow:
PHP Memory Limit: 768M
Max input time: 300
PHP time limit: 300
PHP max input variables: 3000
Then I have tested our https://tuapppara.com/sitemap_index.xml and it doesn´t work. It does for the very first post pages (up to https://tuapppara.com/post-sitemap5.xml) but after that one, it returns the 524:
A timeout occurred Error code 524
Visit cloudflare.com for more information.
2022-08-29 18:52:53 UTC
The only difference is that now it is refering to cloudflare.
Is there anything else we could do?
Thank you very much
Hello,
Can you please clear the cache from Cloudflare and see if that fixes the issue?
If the issue persists, please exclude the sitemaps from caching in Cloudflare:
https://rankmath.com/kb/exclude-sitemaps-from-caching/#cloudflare
Once done, purge the cache from Cloudflare and check the sitemap.
Let us know how it goes.
We are here to assist you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
