I am writing here for any help for some days.
Same problem here
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have shared screencasts of your sitemap and they seem to be perfectly fine from my end. Are you still facing this issue? Could you please share with us some screenshots or screencasts of the issue from your end.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have checked both screenshots and meanwhile, in the second one all the sitemaps seem to be working fine at my end; in the first screenshot I see “posts-tag_sitemap.xml” but I was not able to find that URL in your website.
It doesn’t even seem to be included in the sitemaps. Just to be sure, do you have any tag in that website? Because if you don’t have any tags (or they don’t have any post assigned), Rank Math won’t create any sitemap for them since they don’t have content. Could you check it?
Looking forward to help you.
Thanks for checking, glad to know there aren’t any major issues.
Yes I did use tags for all my posts on that website.
Hello Kim,
Thank you for contacting Rank Math today.
We are glad to help. Please let us know if we can set this as resolved.
Do not hesitate to let us know if you need our help with anything else.
I would like to know if this has any effect on my site ranking if my tags aren’t being indexed?
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The effect would depend on if you wish your tags to appear on SERPs. This will however not affect the posts with the tags. This is however unexpected behavior and we would love to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
