sitemaps not updating

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

If you have any caching plugin, please exclude your sitemap URLs from caching and purge your site cache then do the following:

1. Head over to WordPress Dashboard > Settings > Permalinks

Hit the save button once.

2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

Hit the save button once.

That should fix the issue.

You can test your sitemap in a private browser to avoid browser caching.

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Those are good news! Then, do you have any other questions? Or do you want us to close this thread? In any case, we will be here if you have any other questions or issues in the future.

Looking forward to help you.

Hello,

You can use our email s******@r*********** and grant and admin role so we can check the issue smoothly. You can use the audit plugin suggested in my previous post to monitor any changes, if any, made by our staff.

Looking forward to helping you. Thank you.

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Hello,

I have logged on the website and added the right caching exceptions to your caching plugin.

After that I purged the caches and now everything should be working fine, could you check it?

Looking forward to help you.