Sitemaps not accessible

#438313
Viewing 4 replies - 1 through 4 (of 4 total)
  • I have proven that the redirections work when they occur through a click on a link, but if you write the URL directly in the navigation bar … it does not work and shows the page that we want to redirect and not the destination url …

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your sitemap, and indeed it is redirecting to a page not found error.

    For initial troubleshooting, please make sure that your sitemap is not getting cached. Please follow these steps:

    1. Ensure you’re using the latest version of your plugins/theme including the Rank Math plugin.

    2. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/xXXhDt

    3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    On the redirection, it is not properly redirecting even after following the steps you mentioned. Could you please take a screenshot of the redirect for that URL so we can check? You can upload screenshots using this tool and add the generated link here.

    Looking forward to helping you.

    Thank you.

    Thanks… your instrucctions solves all problems…

    Hello,

    We are super happy that these issues are already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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