Sitemaps issue rankmath and elementor

#23715
  • Resolved Etienne
    Rank Math free

    Hi

    I’m using Rankmath on an elementor build website and when I create a sitemap with rankmath it include all elementor library parts.

    I tried as in a previous ticket the following solutions : updating permalinks, updating sitemap.

    Then went to “titles and meta” part and there is no “elementor library” or “my template” to no-index.

    I can’t find a solution and don’t want this /elementor_library-sitemap.xml to be submited to google.

    Thank you for your time and help !

    • This topic was modified 4 years, 4 months ago by Etienne.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thanks for getting in touch with us today and sorry for the inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hello,

    Thanks for getting in touch with us.

    Seems like you managed to fix the issue already.

    I do not see any Elementor sitemap in your sitemap index.

    Maybe you fixed or the update we release today did it.

    Let us know if you need help with anything else.

    Hello,

    Yes the update did it !

    Thank you for your help

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    CDB
    Rank Math pro
    Content AI Starter

    I am having this issue currently and not able to submit ticket via my dashboard in rankmath

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please create a new ticket and share some temporary admin access to your site so that we can investigate this issue further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

Viewing 7 replies - 1 through 7 (of 7 total)

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