Sitemaps do not recognize images

#426637
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you are using a page builder to create the pages and add the images? If yes, please share the name of the page builder so we can assist you further.

    Looking forward to helping you.

    Hi I am using WPBakery Page Builder with Salient theme.

    Hello,

    WP Bakery Builder is compatible with our plugin and the images should be recognized. However, we only support the default modules of the builder. If you are using the modules specific to your theme to add the images, our plugin will not be able to detect them. You will have to get in touch with the support of the theme or builder and ask them to implement our content analysis API for those modules: https://rankmath.com/kb/content-analysis-api/

    If you are using the default modules, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Sitemaps do not recognize images’ is closed to new replies.