Sitemape Error

#54240
Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto
    Rank Math business

    Hello,

    Just to be sure, did you try to clean the cache and re-save the permalinks, so the sitemap is regenerated (in case it was generated with some error previously)?

    If you try it and it doesn’t solve the issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hello,

    We do not see that in the page sitemap file.

    We checked the page source and that image loc doesn’t exist.

    It is possible you are seeing an old error on GSC.

    Please wait or delete the Sitemap from GSC and add it again after clearing your cache.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I checked it and as Todd said, we do not see that in the page sitemap file. Please wait or delete the Sitemap from GSC and add it again after clearing your cache.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemape Error’ is closed to new replies.