sitemap_index.xml not being generated

  • Resolved Sergio

    Hi ,
    I enabled the site,ap feature but the sitemap xml file doesnt get generated
    I already went on permalinks and clicked save changes, nothing happened

    Could you please help?
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for getting in touch with us and sorry for any inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hi ,
    thanks for the prompt reply
    I managed to sort it out… worth updating your documentation.
    Just by clicking “save changes” on permalink doesnt help.

    You need actually to change one of the radio button (i.e. make an actual change in the selected option) then click save and the xml file gets generated

    Wish you a great day
    Sergio

    Hello,

    Thank you for contacting Rank Math today.

    Thank you for the suggestion too, I am glad that this fixed the problem for you. I will pass on the documentation improvement request to our team.

    Feel free to contact us for any other questions, comments or suggestions. Thank you.

    ​​​​​​

Viewing 3 replies - 1 through 3 (of 3 total)

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