Sitemap throws a 404

#74218
  • Resolved Bhuvesh Lal

    4 years, 3 months ago

    Rank Math free

    Hi

    The sitemap is throwing a 404 error on my site.

    This is my 4th ticket in last two months.

    A broken sitemap is a critical issue I need a fix asap for this.

    Please look into this at the earliest.

    This is beyond reasonable – for a plugin to get me to put so much manual effort.

    I am adding login credentials – please fix it at the earliest.

    Thanks.

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    ​​​​​​​It seems your sitemap was being cached. To fix this I did the following:

    1. Excluded your sitemap URLs from caching by adding the following in the exclusion list of your caching plugin:

    
/(.*)sitemap(.*).xml
/(.*)sitemap.xsl

    2. Resaving the settings in WordPress Dashboard > Settings > Permalinks

    3. Resaving the settings WordPress Dashboard > Rank Math > Sitemap Settings

    If the issue persists, please do let us know so we can look at this further.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap throws a 404’ is closed to new replies.