Sitemap showing Avada layouts

#62007
  • Resolved Noe Rivas
    Rank Math business

    Hello!
    Thanks for the plugin is awesome. We are using it for a site with Avada and it is showing fusion builder templates, something that should not be indexes and showed in the sitemap.
    Can you please help?
    Thanks a lot

    • This topic was modified 3 years, 10 months ago by Noe Rivas.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you try to go to the WordPress Dashboard > Rank Math > Sitemap Settings and there look for a section with the name “fusion builder template” (or similar) on it and just uncheck the field to include them on the sitemap?

    Just as I do in the following screencast for the products: https://i.rankmath.com/4nPnZI

    Looking forward to help you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Noe Rivas
    Rank Math business

    The problem is that the fusion builder elements do not apear in that list, so I can´t uncheck them.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Sitemap showing Avada layouts’ is closed to new replies.