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I’ve been trying to submit a sitemap to Google without success. Google insists my sitemap is HTML. Yet this is what I added to Google
“https://www.gadgetskenya.com/sitemap_index.xml”
As generated by RankMath.
Yet this is what I get from Google.
“Your Sitemap appears to be an HTML page. Please use a supported sitemap format instead.” ~ Google
To make matters worse, the sitemap URL redirects to the homepage or 404 error (if I disable Redirections).
NOTE: I’ve cleared my cache, browser cache, tried it on a different computer, and even updated my permalinks by hitting save on both Permalinks and Rankmath under sitemap.
Please help and thanks in advance!
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Yes, if you keep the caching exceptions set, you can enable both systems and you should have issues. But if you have, just let us know and we will help you.
By the way, we released a quick Beta update that could help you with it.
Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates
If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
Please clear the caches, server, and WordPress after updating.
If the issue is still not resolved, please let us know.
We are here to assist. Thank you.
The ticket ‘Sitemap Redirects To Homepage and Being Rejected by Google as HTML’ is closed to new replies.