Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please follow these steps:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, clear your website cache and resubmit the sitemap_index.xml in the Search Console.
If the issue persists, please share the sitemap URL in the sensitive data section.
We look forward to helping you.
Gone through your suggested measures. Problem is still the same showing “Couldn’t fetch” in “Status” of Google search console after submitting sitemap generated by Rankmath
Hello,
Can you please share the URL of your sitemap in the sensitive data section so we can check and assist you further?
Looking forward to helping you.
Thanks.
Where is “sensitive data section” ? This webpage is not showing the same
Hello,
You can access the sensitive data section by editing your first post in this ticket.
It is completely secure and only our support staff has access to that section.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
