Sitemap Page does not exist

#76784
  • Resolved Paul
    Rank Math business

    Google is not fetching the sitemap, on checking the sitemap pages does not exist? But it is set up in Rankmath

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Do you have any caching setup on your site? Please exclude your sitemap URLs from caching and purge your site cache then do the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    That should fix the issue.

    You can then resubmit your main sitemap in your GSC.

    If the issue persists, please do let us know so we can look at this further.

    Paul
    Rank Math business

    Hi

    Tried the above and still the same issue

    Alberto
    Rank Math business

    Hello,

    Then I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Paul
    Rank Math business

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for the follow up.

    It seems you had not enabled one posts/page sitemap which is why your sitemap was leading to 404. Since you don’t seem to have any posts, I enabled only the page sitemap in Rank math > Sitemap Settings > Pages and the sitemap is loading fine now.

    Please not if there are no pages or post for any of your pages and post types, the sitemap for them is not generated until you add at least one and set it to index. This is because Rank math generates the sitemaps dynamically depending on your posts/pages.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemap Page does not exist’ is closed to new replies.