Sitemap Not working properly

Viewing 12 replies - 1 through 12 (of 12 total)
  • sorry replied in error – ignore this πŸ˜›

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It looks like the sitemap file is now working smoothly. Please let us know if we can offer any additional help.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Again sitemap not working.

    Please fix this issue asap.

    Check by this link
    https://imgur.com/a/p5vxFaF

    https://www.infospot.in/sitemap_index.xml

    • This reply was modified 1 week, 4 days ago by  Info Spot.
    • This reply was modified 1 week, 4 days ago by  Info Spot.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please do the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    That should fix the issue.

    If it doesn’t, please do let us know so we can look at this further.

    Thanks Michael Davis

    Now it’s working πŸ™‚

    Don’t know why this happens. Is this a bug, or is there something else don’t know. because it happens the second time.

    Hello,

    Thank you for contacting Rank Math today.

    This issue might have something to caching on your server. Could you please temporarily disable your caching plugin and check whether the issue will be reported again?

    Looking forward to helping you. Thank you.

    ​​​​​​

    I haven’t activated caching plugin yet. All are disabled.

    Hello,

    Thanks for getting back to us.

    If this recurrence is happening often then we would be happy to investigate. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi there,

    There is no data on the sensitive data section. Would you mind adding it again so that we can check this issue further?

    Thank you.

    Thanks for your help πŸ™‚
    It’s ok if the issue come again then I’ll do it.

    Hello,

    Thanks for getting back to us.

    I am glad that this is now working smoothly πŸ™‚

    Feel free to contact us for this or any other issue. Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Sitemap Not working properly’ is closed to new replies.