sitemap not working properly

  • I am facing the error last 2 days my website lose the whole traffic
    please help
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi Azimnaini,

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let me know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    I tried it before but not worked
    I have deleted every single plugin except rank math I tried different themes but still same issue

    • This reply was modified 2 months ago by Azimnaini.

    Hello,

    Are those links in your sitemap your own?

    I think your website might have been hacked.

    I see URLs like this:
    92gcqnj0347a05/1247qkg/-48857.html

    Please check your root folder and delete all sitemap files. Then, do a thorough cleanup.

    You can follow this tutorial to avoid this issue as well:
    https://mythemeshop.com/blog/wordpress-security-tips/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘sitemap not working properly’ is closed to new replies.