Sitemap Not working properly

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

It looks like the sitemap file is now working smoothly. Please let us know if we can offer any additional help.

Looking forward to helping you. Thank you.

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Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Could you please do the following:

1. Head over to WordPress Dashboard > Settings > Permalinks

Hit the save button once.

2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

Hit the save button once.

That should fix the issue.

If it doesn’t, please do let us know so we can look at this further.

Hello,

Thank you for contacting Rank Math today.

This issue might have something to caching on your server. Could you please temporarily disable your caching plugin and check whether the issue will be reported again?

Looking forward to helping you. Thank you.

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Hello,

Thanks for getting back to us.

If this recurrence is happening often then we would be happy to investigate. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hi there,

There is no data on the sensitive data section. Would you mind adding it again so that we can check this issue further?

Thank you.

Hello,

Thanks for getting back to us.

I am glad that this is now working smoothly 🙂

Feel free to contact us for this or any other issue. Thank you.