Sitemap not updating with new URL’s (+24hours, cache cleared)

#55066
  • Resolved Eusebio

    3 years, 11 months ago

    Rank Math free

    Hi guys,

    As title states. I’ve updated a few URL’s on my site. After 24 hours none of the URL’s have been updated.

    I’ve tried some of the solutions suggested on the forum such as clearing the cache, turning on & off the sitemap and the plugin itself, yet the old URL’s are still shown on the sitemap.

    What else can be done in order to update it?

    Thanks in advance for your assistance,
    Eusebio

    • This topic was modified 3 years, 10 months ago by Eusebio. Reason: As instructed
Viewing 6 replies - 1 through 6 (of 6 total)
  • Alberto

    3 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you add in the Sensitive Data section the URLs you removed and they are in the sitemap?

    Also, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Eusebio

    3 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Eusebio

    3 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    3 years, 10 months ago

    Rank Math free

    Hello,

    Thanks for getting in touch with us.

    All those URLs do not exist and are getting redirected to the homepage.

    Some of the URLs without the -2 part are working fine and showing up in your Sitemap.

    I have shared a screenshot in the sensitive data section as proof.

    Do let us know if we are missing anything.

    Thank you.

    Eusebio

    3 years, 10 months ago

    Rank Math free

    It seems that it has been fixed.

    Thanks for your assistance

    Alberto

    3 years, 10 months ago

    Rank Math business

    Hello Eusebio,

    We are super happy that you were able to solve your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    RankBot

    3 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Sitemap not updating with new URL’s (+24hours, cache cleared)’ is closed to new replies.