Sitemap Not Updating

#345316
Viewing 15 replies - 1 through 15 (of 20 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Please follow the below steps and see if that fixes the issue:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Clear your website and browser’s cache and check the sitemaps again.

    Let us know how that goes.

    Thank you.

    Hey there,
    Thanks for the reply.
    Still having the same issue.

    Anas
    Rank Math business

    Hello,

    Please add this filter in the theme’s functions.php file:

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/#functions-php-file

    Then clear the website cache and check the sitemap.

    Hope that helps.

    Looking forward to helping you.

    Hey there,
    I have successfully added the hook into my site’s functions.php and cleared entire cache. But the latest post still haven’t updating in the sitemap

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hey there,
    I have provided the login. Then I have installed the FTP plugin on my site. So you can manage files via WordPress dashboard.

    Hello,

    Thank you for providing the login information.

    I checked your published posts and it matches the post count from your published posts and in the post sitemap.

    Please refer to my screenshot in the Sensitive Data section.

    Please clear your browser cache and check your sitemap again.

    Looking forward to helping you on this one.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Please check the Sensitive Data

    Hello?

    Prabhat
    Rank Math agency

    Hello,

    I checked the sitemaps but was unable to replicate the issue. The URLs that you’ve shared in the sensitive data section are already present in the sitemaps.

    Please have a look at the screencast in the sensitive data section of this ticket for a quick reference.

    Please clear your website and browser’s cache and see if you can see the updated sitemap on your end.

    Let us know how that goes.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hey there,
    I have attached the video link in Sensitive Data. Please check it

    Prabhat
    Rank Math agency

    Hello,

    I’m not sure if I fully understand the question. However, to clarify the situation with the last modified time, we display the last modified time in a 24-hour format (ISO 8601 format).

    In a 24 hour format, 20 hours is the same as 8 pm.

    Since the /lyrics archive page was updated at 8:17 pm, you’re seeing the last modified time as 20:17.

    Please have a look at the screencast in the sensitive data section.

    Hope this helps.

    Thank you.

Viewing 15 replies - 1 through 15 (of 20 total)

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