Sitemap not loading (WP.com)

  • Good morning all !
    I no longer have access to my sitemap, neither does Google.( (https://pg-prod-audiovisuel.fr/sitemap_index.xml ) )
    The plugin me dit : Since you are using NGINX, add this code to your NGINX configuration file if your Sitemap pages are not loading or you can ask your hosting support to add it.

    So I contacted wordpress support. com asking them to insert the code provided.

    Support response:
    WP.comTue, Apr 28, 7:18 PM
    I wouldn’t be able to add that code for you due to how hosting on WordPress.com is set up, but I am able to see your sitemap that’s generated through the Rank Math plugin — you can view it here: https://pg-prod-audiovisuel.fr/sitemap_index.xml

    But I can’t see it!

    I tell them I’m going to contact RankMath.

    WP.com responds:

    WP.comTue, Apr 28, 7:22 PM
    You can also ask them if they have redirection instructions that can be set up through the redirection tool in the plugin itself, which would do the trick for updating URLS 🙂

    WP.comTue, Apr 28, 7:22 PM
    They have information on what I’m referring to here, if you want to send it to them so that everyone’s on the same page: https://rankmath.com/kb/setting-up-redirections/

    Do you have a solution to this problem?

Viewing 1 replies (of 1 total)
  • Hello Patrick,

    Thanks for getting in touch with us.

    The sitemaps seem to be working fine:

    There is nothing to worry about.

    Please remove the Sitemap file from Google Search Console and add it again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap not loading (WP.com)’ is closed to new replies.