Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have tried logging in to the site https://95.111.242.18:8443/, however, it is giving 404 Page Not Found error.
Could you please share the correct domain name of the site, along with the admin credentials so that we can help you out the best?
Looking forward to helping you. Thank you.
There are three websites.Do you need the server login or the wordpress login. What we provided is server access and from our end it is working.
The IP adress is 95.111.242.18 and the username and passord is as provided.
Hello,
I have logged in to your Plesk server, however, I was unable to log in to your site’s WordPress Dashboard from there, which is why I asked for the admin credentials of your websites.
You can either provide me that, or you can follow the below-mentioned troubleshooting steps and check if the Google Search Console detects all the URLs of your site:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. Once done, please remove all the submitted sitemaps and resubmit your main sitemap – /sitemap_index.xml and give Google some time to recrawl your website. Google will use that to get your other sitemaps and then fetch all the URLs inside them.
I hope this helps.
Looking forward to helping you. Thank you.
See below the wordpress login credentials for the website so that you can assist us resolve the issue
Hello,
Thanks for sharing the credentials.
I have flushed the sitemap cache on your site and have also excluded the sitemap from LiteSpeed Cache.
Could you please remove all the submitted sitemaps from Google Search Console and resubmit your main sitemap – /sitemap_index.xml and give Google some time to recrawl your website.
Google will use that to get your other sitemaps and then fetch all the URLs inside them.
Hope this helps.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
