I’am able to access the sitemap_index.xml site.
There are showing up the links to page-sitemap.xml and post-sitemap.xml, but both files doesen’t exist.
I have deactivated all unnecessary plugins and I’m using no cache plugins.
Could you please login to the page and support me? -> The site is live.
Many thanks.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I tried to log in but the credentials you shared seem to not be working, could you check them?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have checked but they seem to be working now, could you check it?
Looking forward to help you.
Many Thanks Alberto, now it works.
What did you changed to make it work again?
Have a nice day 🙂
Hello,
I am sorry but I did no changes. I just went there to check the issue but it was working fine. Sometimes (depending on your server and corn jobs) it can take a while to get them fully generated, so it might be the issue you had.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
