Sitemap no update products tried everything

#42662
  • Resolved Bert Ernie
    Rank Math free

    After installing Wp-Rocket the XML sitemap feature has failed to update with new products. I have 25 products and it has steadfastly stuck at 19. I have tried everything and spent several hours on this. Now the funny thing is it is only refusing to update products. I added a page and boom – it updates no problmo!
    Things I have tried. Clear all WP Rocket caches.
    Save Permalinks. Save XML Sitemap.
    Deactivate WP Rocket and then save permas and XML
    Save products. Clear CDN
    So I give up. And here I am asking for a minute or two of your time.
    By the way the plugin is totally awesome! I much prefer it over ol Yoasty!

    • This topic was modified 4 years ago by Bert Ernie.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share some FTP access as well so that we can investigate this further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Bert Ernie
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Bert Ernie
    Rank Math free

    Sorry couldn’t login under usual account due to not being sure as to which (out of many) math rank accounts I used and then blowing the number attempts out.

    Ok. So I solved the problem. What I do with products is setup say a typical product for dresses. Get all the pertinent data right for the typical dress. Then I will duplicate that product and then alter it. What I failed to do was to alter the Canonical URL. Which is why it wouldn’t update. So I fixed it. Maybe have a setting which can be togled on/off where Rank Math will allways pull the Canonical URL from the URL. Saves us tired old men from having to remember if I did everythings.

    Todd
    Rank Math free

    Hi Bert,

    I am glad you made it work.

    Rank Math will always choose the current page’s URL as the default canonical URL. If the canonical URL was set as a different URL in your case, it is because you either set it or you imported the settings from another SEO plugin.

    If you need help with anything else, please open a new support ticket here so we can help.

    We are always here for assistance.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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