Sitemap Link Error

#55519
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please do the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    If it doesn’t work, please limit the links per sitemap to 100 or below and see if that makes a difference:
    img

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Still doesn’t work.

    Hello,

    Thank you for contacting Rank Math today.
    ​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I checked it and your sitemap was being cached by WP Rocket, so I added the right exceptions. But now I see it is also being cached by Cloudflare. Could you make sure to disable the cache in Cloudflare so we can test if that fixes the issue (anyway is always better to just use a cache system, in this case, or WP Rocket or Cloudflare cache)?

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemap Link Error’ is closed to new replies.