Sitemap Issue on My Website

#681259
  • Resolved Top Trends

    12 months ago

    Rank Math free

    Dear Rank Math Support Team,

    I hope this email finds you well. My name is [Ahmad ], and I am writing to bring to your attention an issue I am experiencing with the Rank Math plugin on my website.

    I have been using Rank Math for [3 years] and have found it to be an excellent tool for optimizing my website’s SEO. However, I have recently encountered a problem with the sitemap functionality.

    I have attached a screenshot that shows the sitemap page displaying a blank page after I updated it. I have tried to resolve the issue by deleting and recreating the sitemap, and initially, it works fine. However, after 2 or 3 days, the sitemap stops working, and only a blank page is displayed.

    This issue is affecting the SEO performance of my website, and I would appreciate your assistance in resolving it as soon as possible.
    I have tried troubleshooting the problem on my own, but I have not been able to find a permanent solution. Your expertise and support in resolving this matter would be highly appreciated.

    If you require any further information or access to my website, please let me know, and I will be happy to provide it.

    Thank you for your prompt attention to this matter. I look forward to hearing from you and getting this issue resolved.

Viewing 8 replies - 1 through 8 (of 8 total)
  • RankBot

    12 months ago

    Hello,

    We apologize for the inconvenience you are experiencing with the Rank Math sitemap functionality on your website. We understand the importance of resolving this issue promptly to ensure the optimal performance of your website’s SEO.

    Based on the information you have provided, it seems that the sitemap is displaying a blank page intermittently after updates. This could be due to various factors such as conflicts with other plugins or themes, caching issues, or invalid XML code.

    To address this issue, we recommend following the troubleshooting steps outlined in our knowledge base articles:

    1. The Sitemap Shows a Blank or White Page
    2. How to Solve Blank/ Empty Sitemap Issues Due to Cache Plugins

    These articles provide detailed guidance on identifying and resolving common sitemap issues, including conflicts with other plugins, caching problems, and solutions for specific scenarios.

    If you have already tried these steps and are still facing issues, please let us know, and we will be happy to assist you further.

    Thank you for reaching out to us, and we appreciate your patience as we work to resolve this matter for you.

    Best regards.

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    Remove Blank Lines From Sitemaps » Rank Math

    Top Trends

    12 months ago

    Rank Math free

    https://file.io/KXImY50BvfuE

    Rakibuzzaman Siam

    12 months ago

    Hello,

    We’ve tried to check the files you’ve shared but unfortunately, they have been deleted:

    However, after checking your website we can see you’re currently using the XML Sitemap Generator for Google plugin to generate your sitemap. Can you please temporary deactivate this plugin and re-enable the sitemap module of Rank Math so that we can check the issue further for you?

    Looking forward to helping you.

    Thank you.

    Top Trends

    12 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Top Trends

    12 months ago

    Rank Math free

    Hi
    Please check now fresh images attach. and now enable again rank math site map. also clear cloud flare cache lite speed cache remove sitemap in GSC and added again but same issue. you can check its shown me only first page that successful submitted but when open it to check that pages shown its blank only. when i have sitemap_index.xml with full site here its shown sitemap. please check all details and focus on image attach for GSC

    Reinelle

    12 months ago

    Hello,

    Thank you for your patience.

    We’ve checked your sitemaps, and they are already working fine.

    If the sub-sitemaps are not showing after Google crawls them, then you may try submitting the sub-sitemaps instead of your sitemap index.

    Also, in your Google Search Console, you may need to wait for Google to recrawl your sitemap and the last crawl date should be updated as well.

    Looking forward to helping you.

    Top Trends

    12 months ago

    Rank Math free

    Issue not resolved on same state also when i am publishing new post its not getting index and not shown in google search-console but receiving traffic in Analytics but rank math just showing me pages views but no query not impression visitors only show pages views and blank what is issue going kindly help

    Jaideep Asrani

    11 months, 4 weeks ago

    Hello,

    Please note that it can take some time for your posts to get indexed. It can take anywhere from a few hours to a few weeks. You should check the Page Indexing Report in your GSC account to make sure that there are no issues with your URLs.

    You can also use the URL Inspection tool in your GSC account to check the current status of the URL and request indexing.

    For the issue with analytics, please follow this guide for initial troubleshooting and let us know if the issue persists: https://rankmath.com/kb/delete-old-analytics-data/

    Let us know how that goes. Looking forward to helping you.

    RankBot

    10 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Sitemap Issue on My Website’ is closed to new replies.