Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have logged in to your site and also checked your sitemap.
The reason why some links do not appear in the sitemap is that there are no posts for those particular brands.
For example, Razer, Energizer does not have any products listed under them.
For a category or tag to appear in the sitemap, there should be at least one indexed post/page present inside it.
The other option is to include empty terms in the sitemap, to do so, please head over to Rank Math > Sitemap settings > Brands > Turn on Include empty terms.
I hope this helps. Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
ok thank you, I understand now
Hello,
We are super happy that we could address your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.