Sitemap Issue

Hello,

I’m sorry to hear that you are facing an issue with submitting your sitemap to Google Search Console, and it shows a “Couldn’t fetch” error status. This error can be frustrating, but we are here to help you resolve it.

To troubleshoot the “Couldn’t fetch” error in Google Search Console related to your sitemap submission, please follow these steps:

1. Rename the Sitemap File:
   • Go to Google Search Console > Indexing > Sitemaps.
   • Add a new sitemap with the following URL: `https://rankmath.com/wp-content/uploads/2021/05/Save-Changes.jpg
   • Click on SUBMIT.

2. Fix Sitemap Issues:
   • Validate your sitemap using the Validate XML Sitemap tool.
   • Ensure your sitemap is located in the root folder.
   • Make sure your posts are set to index in Rank Math SEO settings.

If the issue persists after following these steps, please let us know, and our support team will assist you further.

Thank you for reaching out, and we appreciate your patience while we work on resolving this issue for you.

Sources:
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Your Sitemap is currently showing 404 page.

Please follow the steps below:

1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/

3. Apply the following filter code to your site.

add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

Here’s how you can add filter to your WordPress site:https://rankmath.com/kb/wordpress-hooks-actions-filters/

4. Remove all your sitemaps from your Google Search Console and re-submit only the primary sitemap (sitemap_index.xml).

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.