Sitemap Isn’t Working Properly?

#274803
  • Resolved Georgi
    Rank Math free

    Hello,

    I’ve set the links in the sitemap to be 200.

    However, when I go to my sitemap, there are 4 product sitemaps and each has between 40 to 70 urls. https://prnt.sc/1w03pm7

    What could be the reason for this?

    Thank you,
    Georgi

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I checked the sitemap, it is returning a blank page.

    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once done, clear your website and browser cache and check the sitemap.

    That should fix the issue. Please let me know if that does not. We are here to assist.

    Georgi
    Rank Math free

    Hello I did the steps (step 2 was already done) can you open the sitemap now?

    Azib Yaqoob
    Rank Math business

    Hello,

    I tried accessing your sitemap and it does not load on my end.

    It seems like there must be a conflict with another plugin or the theme. You can use the Health Check plugin to determine which plugin or theme is causing this. Another scenario is that you have a static file with the same name as your sitemap file sitemap_index.xml. You should FTP into your server and remove the file.

    We hope that helps. Please feel free to let us know if you need further assistance, we are here to assist. Thank you.

    Georgi
    Rank Math free

    Hello,

    Can you access the sitemap now? I think I resolved the issue.

    Azib Yaqoob
    Rank Math business

    Hello,

    Your sitemap is still inaccessible on my end. It shows just a blank page. However, when I validated your sitemap with this XML sitemap Validator tool, it didn’t detect any issues with your sitemap. It means that Rank Math can generate the sitemap file just fine but there might be a plugin or a theme conflict. Also, possibly there might be a static file present with the same name as sitemap_index.xml on your server.

    If you are using any other sitemap generation plugin then please disable it. Also, did you follow the steps I mentioned in my last reply?

    Hope that helps. Looking forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemap Isn’t Working Properly?’ is closed to new replies.