Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Thank you for getting back to me. I have an active site with quite a lot of traffic, so I will not be able to do this.
Hello,
When you use the Health Check Plugin, the disabled plugins and themes only affect you and your visitors won’t see those changes.
If not, could you create a staging site cloning your website and test it there?
Looking forward to help you.
Thank you, i will check it out. My both site I was using rankmath, had sitemap issue since I was using it. Each time it was temporarily fixed when I used permalink save.
The similar plugins in both sites are –
WP User Role editor
AMP for WP
All in one WP Security
Classic Editor
Inline Related Post
Interlinks Manager
Smush
WP Discuz
tagDiv Movile Theme
tagDiv Standard Pack
Regarding the health check plugin, it can cause the site to break sometime in rare circumstances right? which is why I’m trying not to use it, but as you said, i will try to make a clone of my site with all the similarities and let you know.
Thank you!
Hello,
Let us know how it goes. If you need some guidance to create the staging site, here is one: https://blogvault.net/wordpress-staging-site/
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
