Sitemap is reporting a Server Error (500) whilst loading

#55793
  • Resolved Frank
    Rank Math pro

    Hello,
    I have a problem with sitemaps with responding for post-sitemap only :
    Your website server is reporting a Server Error (500) whilst loading this page, which could be from a configuration or coding problem. We recommend resolving this as a priority.

    I have around 3800 posts in my WP, I tried also to put only 1000 posts per sitemap page but also the same pb.

    Thanks a lot for your support.
    Frank

    • This topic was modified 3 years, 10 months ago by Frank.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Todd
    Rank Math free

    Hi,

    Thank you for your query and welcome to the group.

    Can you please check the post settings and cap it at 200 or lower?

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    OK It works with 200 max post per page. Maybe you should not allow to put more than 200 if it doesn’t work with more.
    I knew usually you could go uptown 50 000 files in a single sitemap that’s why I put more to have only 1 post sitemap.

    Well thanks anyway it works now I’ll know not to upgrade this value.

    Todd
    Rank Math free

    Hi Frank,

    Actually, it works with even 10000 but provided you have sufficient server resources.

    So, if the higher limit isn’t working due to server restrictions – we recommend lowering the limit and glad to hear it is working for you now.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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