Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
That should fix the issue.
If the issue persists, please share the sitemap URL in the sensitive data section so we can check.
We look forward to helping you.
Hello,
Could you please share the sitemap URL in the sensitive data section?
We look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I checked the sitemap, it is working fine and it is validated without any errors.
(Check screenshot in the sensitive data section)
Please make sure that you have excluded the sitemaps by following the guide shared above.
Then, clear your website cache, remove all the sitemaps from the Search Console and resubmit the sitemap_index.xml in the Search Console.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
