Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Could you please add the WordPress login link in the sensitive data section so we can log in and check the settings?
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I tried flushing your sitemap cache and it seems to be working fine again. Please see the screenshot in the Sensitive Data section.
If this issue is constantly happening to you, then it could be that your sitemap is still heavily cached.
Please contact your hosting service and ensure that no server-level caching app such as Cloudflare is still caching your sitemap.
We are looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
my issue is not resolved please help my sitemap is showing an error. i have asked you guys a lot of time but i am facing this issue all the time. now this is last next time i get this problem i will switch to any other seo tool other than RM. my all ticket are of this same issue guys help me with this. you guys are not serious at all.
Hello,
We apologize for the unexpected delay.
I’ve checked your sitemap, and it is redirecting to your homepage. However, upon flushing the sitemap cache, it shows properly.
Could you please confirm if you have already contacted your web host for excluding your sitemap from any server-level caching like my colleague mentioned above?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
