Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you share (in the Sensitive Data section) the website URL so we can check it and try to solve it?
Looking forward to helping you. Thank you.
​​​​​​​
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
f you have any caching setup enabled, please exclude all your sitemap URLs from being cached then do the following:
1. Head over to WordPress Dashboard > Settings > Permalinks
Hit the save button once.
2. Go to WordPress Dashboard > Rank Math > Sitemap Settings
Hit the save button once.
That should fix the issue.
You can test your sitemap URLs here: https://www.xml-sitemaps.com/validate-xml-sitemap.html and if there are no issues, remove your submitted sitemap(s) and resubmit only the main sitemap in your GSC.
If the issue persists, please do let us know so we can look at this further.
Hi Michael
Thank you for your reply.
This is a problem that I had a couple of weeks ago and you went into my WP site and excluded the site map for me.
I have saved the permalinks and sitemap settings but still no luck.
I tested my sitemap and all ok. Deleted and resubmitted in GSC but still have an error.
Hi
I’ve managed to submit a new sitemap to GSC. It seems there was a DNS error.
Hopefully this is what caused it and is now sorted.
Thanks for your help.
Hello,
We are glad for the positive progress.
Let us know if the issue is resolved.
If you have any further question(s), please let us know. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
