Sitemap Index Error

#51888
  • Resolved CodEye Technologies

    3 years, 11 months ago

    Rank Math free

    hello,

    Earlier we had a Yoast SEO plugin installed on our website i.e. kyrosports(dot)com

    After that we moved towards Rank Math SEO we have not any issue with Rank Math SEO but now the major problem we are monitoring from last one month is that again and again it’s showing Sitemap Errro Coudn’t fetch in google search console.

    It’s not getting update automatically.

    Secondly sitemap is also not working it shows 404 page not found first but then we moved to Rank Math SEO menu in our website save sitemap and after saving sitemap it shows sitemap and no 404 error.

    Afetr saving again we need to submit the sitemap on google search console and it’s get submitted successfuly but afetr few days again it shows couldn’t fetch error and we have to repaeat the whole process again and again,

    It’s affecting our SEO rank now.

    Please help us to fix this sitemap issue which we have never faced with Yoast SEO plugin.

    I’ve added the links on wp rocket never cache settings.

    PLease check and confirm if it’s ok.

    https://prnt.sc/ryu99y

    I have done everything even added all the sitemap links to wp rocket never cache section but still it’s causing issue guys,

    I am getting my rank down due to this please help me to fix this issyue otherwise I need to go back to yoast seo .

    I can not tolerate this and you know how much is the importance of sitemap submission.

    Checkout the screenshot of search console – https://prnt.sc/s75f7z

    Checkout the wp rocket cache –

    1. https://prnt.sc/s75fmn
    2. https://prnt.sc/s75fu6

    If you want I can sahre the website access or we may have a zoom call but I need to fix this on priority.

    Provide the solution on priority.

    Looking for your precious response.

    Thanks

Viewing 1 replies (of 1 total)
  • Alberto

    3 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It is better to instead of using those exception rules in WP Rocket, you use these ones:

    /(.*)sitemap(.*).xml
/(.*)sitemap.xsl

    Since as I see, you are caching the xsl files (which are part of the sitemap) and also, since Rank Math can subdivide those XML files, it could happen you are caching one of the subdivided files (for example, if post_sitemap.xml is too big, Rank Math automatically subdivides it in post_sitemap1.xml and post_sitemap2.xml).

    Also, just to be sure, you only need to add to the Search Console the sitemap_index.xml file, not any other.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    3 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap Index Error’ is closed to new replies.