Sitemap index can be read, but has errors

  • Dear Rank math team,

    I’ve got sitemaps activated on my site but I’m having issues in my Google Search Console, with it saying “This is not a valid URL. Please correct it and resubmit”.

    you can see a image of the error message here: https://bit.ly/3dQIkkC

    Sitemap: https://www.iedge.eu/sitemap_index.xml

    I have done this:

    1. Head over to WordPress Dashboard > Settings > Permalinks . Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings . hit the save button once.

    and we haven’t any conflict with one of our installed plugins. we have check with health check plugin. you can see the report from health check here: https://bit.ly/3dQIkkC

    please, could you help me?

    thanks,

    Javier Garcia

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The PDF you added is not loading for me, could you check it? Also, I checked that sitemap and everything seems fine so I will wait until you can check the PDF so we can see what is the error you are facing.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Just to be sure, you just added the sitemap_index.xml file to the Google Search Console, true? Not any other. Since Rank Math only needs to add to the Search Console the sitemap_index.xml.

    Looking forward to help you.

    Hi Alberto,

    sure, you can see it in the image: https://ibb.co/QP2Xj9h

    thanks

    Javier

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have logged on the website and checked the settings and everything seems fine. I have also checked the sitemap and it is working.

    Finally, I tried to validate it in an XML Sitemap validator and it shows no errors, so I think everything should be fine for Google now: https://www.xml-sitemaps.com/validate-xml-sitemap.html?op=validate-xml-sitemap&go=1&sitemapurl=https%3A%2F%2Fwww.iedge.eu%2Fsitemap_index.xml&submit=Validate+Sitemap

    Could you check it?

    Looking forward to help you.

    Hi Alberto!

    thanks for you work, but the meesage it’s the same at google search console. Search console said: In the site maps appears url’s that are wrong (14 errors).

    so, I don’t know what to do more

    any ideas?

    thanks

    Javier

    Hello,

    Could you add in the Sensitive Data section the 14 URLs Google says are wrong so we can check it?

    Looking forward to help you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I am trying to login again to check more about the issue but I am now getting errors in the login page (it says the password is not valid). Could you check the login details?

    Looking forward to help you.

    Dear Alberto!

    thanks for your time, but we had a great problem with rank math. Since we activated your plug in, all our traffic disappeared. I’ve never seen this, no traffic, lost all our SEO positioning.. so we need to disconnect your plugin and returned to previous SEO plug in.

    only few hours later that we had switch on previous SEO plugin, all the traffic returned and appeared all the organic positions in KW.

    I dont know if you or any colleague has seen something like that. We would like to test again your plugin, but we need security that we are not going to lose traffic or organic positions.

    I would be grateful if rank math is interested in this issue.

    i left an screenshoot in sensitive data

    best,

    javier

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Please note that Rank Math does not have an option to insert your Google Analytics code. I think your previous SEO plugin has that feature.

    So, when you do not see any traffic in Analytics after switching to Rank Math – it just means your Analytics code is not present. To fix this, please add the Analytics code using some other method.

    Hope that helps.

    Dear Tod,

    thanks for your comments, that’s one of the test that we are going to this week.

    I will write to you the results,

    best,

    Javier

    Hello,

    Of course, please let us know once you do those tests, we will be here to help you.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

The ticket ‘Sitemap index can be read, but has errors’ is closed to new replies.