sitemap / google search console /

#677846
  • Resolved YEO
    Rank Math free

    Hello, friend.
    First of all, I am Korean, so I will speak through a translator.
    Please understand if it’s not accurate.

    I’m building a site through Cloudways, and I’m using RankMath.
    I registered the site map through the Google search console.

    1. 11/17 First time I registered, I got an error saying “I can read the site map but there is an error that I know”, and I tried many things while consulting the Cloudways team.
    2. I checked on 11/19 and found that it was registered on the Google search console normally.
    But still
    [https://wp-yeo.com/sitemap_index.xml]
    If you go into the link, you’ll see a blank white screen.

    What’s the problem?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues with your sitemap. It seems like you’ve encountered a blank white screen when accessing your sitemap at https://rankmath.com/wp-content/uploads/2023/01/change-sitemap-settings.gif.

    Based on the information you’ve provided, it’s possible that there might be a conflict with another plugin or theme causing this issue. To troubleshoot this, you can use the Health Check plugin to determine which plugin or theme is causing the conflict.

    Additionally, flushing the sitemaps cache and excluding it from caching using Rank Math’s settings might help resolve the issue. You can also consider checking for any unintended rules in your robots.txt file that might be blocking the sitemap URL.

    If none of these solutions work, you may need to add a custom code to your functions.php or rank-math.php file from the theme files. However, I recommend trying the other solutions first before resorting to adding custom code.

    I hope this helps resolve the issue with your sitemap. If you have any further questions or need additional assistance, please feel free to reach out.

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    This issue is occurring because on your database entries, there are some Unicode characters that are preventing the sitemap from correctly loading.

    Please access your WordPress database and check the table wp_options. You’ll notice entries like blogname with Unicode characters instead of the correct characters in there.

    To be more specific, you may take a look if you find a similar entry like 위치 사이트맵 in the option_value column. Here is an example below for your reference:

    By fixing those entries, the sitemap should start working fine.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    YEO
    Rank Math free

    Hello, friend,
    Thank you so much for your answer.
    I’m a novice at WordPress
    So I don’t know how to get into that capture screen you told me.
    Can you explain how to go in and set it up?
    Do me a favor.

    Hello,

    You can go through the below suggested resources to understand and proceed with the steps accordingly.

    A Beginner’s Guide to WordPress Database: What It Is and How to Access It :
    https://kinsta.com/knowledgebase/wordpress-database/

    All about wp_options table in WordPress :
    https://bobcares.com/blog/wp_options-table-in-wordpress/

    If you are still not sure you can contact your hosting provider as well to do that for you.

    We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

    Thank you.

    YEO
    Rank Math free

    Hello, friend.
    Thanks to you, I got into the database through Cloudways.
    But.[blogname] is blank.
    What should I do?

    Hello,

    Please check the option_value column for any invalid characters.

    If there’s no issue with the blog name row, the issue could be some of the rows.

    If you want to share images, you can upload screenshots using this tool and add the link here.

    Looking forward to helping you.

    YEO
    Rank Math free

    https://imgur.com/a/3dazlWN
    Can you take a look at it?

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    YEO
    Rank Math free

    https://wordpress.org/plugins/temporary-login-without-password/

    This is how I created the link.
    Please check. Thank you.

    Hello,

    Yes, that’s the correct plugin.

    Please share the login link generated from that plugin so we can log in to your site.

    If it asks for an email address, you can use s******@r*********** and put any First and Lastname.

    Looking forward to helping you.

    YEO
    Rank Math free

    [moved to sensitive data section]

    YEO
    Rank Math free

    https://ibb.co/2cPF1jx

    On the Google Search Console
    The screen shows that the image map is not indexed.
    I’ll translate the letters on the screen

    Subject: Why is the page index not being created
    Unindexed pages cannot be published to Google

    reason
    1. Excluded by tag ‘NOINDEX’. -> https://wp-yeo.com/author/yeoword/
    2. Not Found (404) -> https://wp-yeo.com/테스트글입니다/
    3. Crawled – No current index is generated
    -> https://wp-yeo.com/category/uncategorized/
    -> https://wp-yeo.com/category/부업/해외구매대행/feed/
    -> https://wp-yeo.com/category/부업/해외구매대행/
    -> https://wp-yeo.com/sample-page/

    * The addresses marked with arrows next to the reason are the addresses that came out when I clicked on the validation.
    I think they’re problematic addresses.

    Sauce
    1. Web site
    2. Web site
    3. Google System

    Validation
    1~3. Not started

    Hello,

    Thank you for sharing the details from your Google Search Console regarding the indexing issues on your website.

    Based on the information you provided, it looks like there are a few different reasons why certain pages on your site are not being indexed.

    The ‘NOINDEX’ tag instructs search engines not to index a page. If this page is intentionally set to ‘NOINDEX’, then it’s working as expected.

    Excluded by tag ‘NOINDEX’ (https://wp-yeo.com/author/yeoword/):

    screenshot

    A 404 error means the page doesn’t exist. You need to check if this URL is correct and if the page should exist.

    Not Found (404) (https://wp-yeo.com/테스트글입니다/):

    screenshot

    However we checked your posts lists and we found the post 테스트글 입니다 exists but the slug for that post is not 테스트글입니다 rather the slug is 테스트글-입니다.

    If you look closely you will see that there is a - in between

    screenshot

    We suggest you to create a 301 redirect from https://wp-yeo.com/테스트글입니다/ to https://wp-yeo.com/테스트글-입니다/

    screenshot

    For the pages listed (various categories and a sample page), you should evaluate whether these pages provide unique and valuable content that should be indexed.

    If they are essential for users, ensure there are no conflicting tags like canonical or noindex, and the content is unique and useful.

    Crawled – No current index is generated status can occur for a variety of reasons, including a page being recently changed, the presence of a canonical tag pointing to another URL, or Google deciding not to index the page currently (which could be due to quality or duplicate content issues).

    We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

The ticket ‘sitemap / google search console /’ is closed to new replies.