Sitemap generated through Rank Math not updated for 4+ months - Support

Resolved Andrew Bistak
3 years, 2 months ago

Rank Math free

Hi,

since October 2020, my sitemaps have not been updating. WordPress and my plug-ins are all updated with latest versions. I’ve tried the tricks suggested (e.g. save permalinks in setting, disable sitemap in Rankmath then enable, add code to W3 Total Cache).

I know there is a plug-in called XML Sitemap Generator but would rather not install another plug-in as I’ve been happy with Rank Math.

Any ideas?

cheers,
Andrew

Viewing 7 replies - 1 through 7 (of 7 total)

Andrew Bistak
3 years, 2 months ago

Rank Math free

And the last few sitemaps…

This XML Sitemap Index file contains 132 sitemaps.
Sitemap Last Modified
post-sitemap1.xml 2020-10-10 11:34 +11:00
post-sitemap2.xml 2020-10-10 11:25 +11:00
post-sitemap3.xml 2020-10-10 11:19 +11:00

Jeremy
3 years, 2 months ago

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Can you please share your sitemap’s URL so we can take a closer look at it? You may insert this information in the Sensitive Data section.

Also, flush the Sitemap cache by following this video screencast: https://i.rankmath.com/pipRDp

Do you also have a hosting caching app such as Cloudflare? If you do, please clear the cache and see if the issue persists.

We are looking forward to helping you.

Andrew Bistak
3 years, 2 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Andrew Bistak
3 years, 2 months ago

Rank Math free

Our cache is W3 Total Cache but I’m tempted to remove it as I’m not sure it really helps! 🙂 I did add those exceptions to W3 Total Cache that you recommended on another support page and I’ve also flushed the sitemaps.

Sitemap link attached to sensitive data

Febby
3 years, 2 months ago

Rank Math free

Hello,

Thank you for providing the additional detail.

I’ve checked your sitemap and it seems to be heavily cached by your host/server. You may need to check with them and possibly ask them to add the sitemap file to the no-cache list.

I’ve attached the screenshot in the sensitive data section.

I hope that helps, let us know if you need further help with anything else.

Andrew Bistak
3 years, 2 months ago

Rank Math free

hi again, I don’t have an option to change the number of links per sitemap from 200 to 201 either?

Jeremy
3 years, 2 months ago

Hello,

Thank you for keeping in touch with us.

You can actually change it under Rank Math > Sitemap Settings > General and find the “Links Per Sitemap” setting. Is it not working on your end?

If the issue persists on your end, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

RankBot
3 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Sitemap generated through Rank Math not updated for 4+ months’ is closed to new replies.