Hello,
We apologize for the inconvenience you’re experiencing with the sporadic 404 error on your sitemap file. This can be frustrating, and we appreciate you bringing this to our attention.
The issue you’re facing could be due to various reasons, such as caching, server configuration, or plugin conflicts. To address this, we recommend taking the following steps:
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Flush the Sitemap Cache: Navigate to Rank Math SEO → Sitemap Settings and change the Links Per Sitemap. Then, save the changes and flush the permalinks settings by navigating to Settings → Permalinks and clicking the Save Changes button.
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Exclude the Sitemap Files in the Caching Plugin: If you are using a caching plugin, ensure that you have excluded the sitemap_index.xml file from caching.
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Add Filter to Enable/Disable Sitemap Caching: You can add a filter to your theme’s functions.php or rank-math.php file to ensure your sitemap is excluded from caching.
If these steps don’t resolve the issue, please feel free to reach out to our support team for further assistance. We are available 24×7, 365 days a year and are happy to help you with any issues you might face.
We hope this helps resolve the sporadic 404 error issue with your sitemap file. Thank you for your understanding and patience.
Kind regards
Sources:
Why the Sitemap_Index.xml is Throwing a 404 Error » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
