Sitemap errors

#107628
Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It usually happens when there is some white space at the end of an important file of your theme (and even on some plugins). You can try to find it and if not we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I switched your site tags to index in Rank math > Titles & Meta > Tags and this seems have fixed this issue. Please check and let us know.

    Looking forward to helping you.

    This has fixed this problem, thanks a lot

    Hello,

    We glad to be of help and happy that the issue is resolved.

    If you need further help or with anything else, please open a new support ticket here so we can help

    We are always here for assistance.

Viewing 5 replies - 1 through 5 (of 5 total)

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