Sitemap Error

#176664
  • Resolved Anuj Arora

    3 years, 1 month ago

    Rank Math free

    My website seemed to be affected by Malware lately. However, even after I cleaned up my website, the sitemap error still persists. Rankmath’s sitemap at /sitemap_index.xml doesn’t exist, but link with sitemap.xml exists with A LOT OF PROBLEMS. It has thousands of links, all of which have been redirected to 404 error since I cleaned out the website.

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  • Reinelle

    3 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Since you have already cleaned your site, please also flush your sitemap cache by following these steps:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/xXXhDt

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    I hope that helps. Thank you, and looking forward to your update.

    RankBot

    2 years, 12 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap Error’ is closed to new replies.