Sitemap Error

  • Hi, the sitemap is not working. Please check the URL and let me know what I can do to fix it.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The error reported on your sitemap suggests that there is some whitespace before the opening <?php tag on your functions.php file or before the first text on your wp-config.php file.
    Please inspect these files and delete the whitespaces to fix this.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I checked and I don’t see any spaces on both the functions.php and wp-config.php files.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi there,

    Thank you for the patience.

    There was some white space at the end of your functions.php file which was causing this.
    I have gone ahead and deleted it to fix this issue.

    I hope this info helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemap Error’ is closed to new replies.