Sitemap empty

  • Dear Rank Math Support,

    thanks for your terrific plugin.

    A problem has occurred. It seems that the sitemap (/sitemap_index.xml) is not generated correctly. When I open the URL in my browser, it loads very slow and does not show any content.

    The Search Console shows that no URLs are found in the Sitemap.

    Is this a known problem or can this be traced back to my configuration?

    Best regards Phil

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Thanks for getting in touch.

    Could you please check the following:
    1. Is the sitemap working fine in your browser? You can check that by going domain(.)com/sitemap_index.xml

    (we tested and it is working fine)

    If the sitemap is working fine, you can try validating it on this link: https://www.xml-sitemaps.com/validate-xml-sitemap.html

    If the validation works, please move to the second point.

    (we did and all green once again https://i.rankmath.com/4RnevN )

    2. Have you verified the correct version of your website on Google? Please check if you have verified the www (or non-www) and https (or http) version of your website. If there is a mismatch, please fix that.

    3. Finally, make sure you have cleared the cache and excluded Google bot from seeing a cached version of your sitemap.

    If you have followed these and you are able to view your sitemap without any problem, then Rank Math is outputting your sitemap correctly and the error must be coming from Google. You can try and use a 3rd party sitemap plugin to confirm. Just make sure you have disabled the Sitemap module of Rank Math in WordPress Dashboard > Rank Math > Dashboard when using a 3rd party sitemap plugin.

    If the other plugin works, please do let us know.

    Thank you.

    Hello Todd,

    thank you very much for your help. Everything is actually running smoothly at the moment. Both sitemaps.com and the Google Search Console have validated the sitemaps.

    Sorry for taking up your time. Keep up your great work! Phil

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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